We are available by telephone from 8am to 6pm CST, Monday thru Friday, and from 8am to 12pm on Saturdays. We are closed on Sundays.
Call local 636-240-3049 or toll-free 866-532-4023
We guarantee a quick acknowledgment of your email request. Customer support, emails and other inquiries will receive a response within the hour, during regular business hours, excluding holidays.
Returns & Refunds:
All non perishable items that are defected by the manufacturer should be returned in their original packaging within 30 days. Please contact our customer service department for our product return address.
No perishable items can be returned, please call our customer service department for instructions.
Refunds will be given on defected items ONLY.
The Personal Gift Basket Company is required by law to apply sales tax to the full purchase price on all products delivered within the state of Missouri.
Shipping is subject to additional charges based on dimensional weight of the box.
At the Personal Gift Basket Company, your privacy is our promise. It is our policy not to disclose any customer information including your name, address, phone number, or email address to any third party. Your customer information is completely confidential and will not be traded or sold for any reason.
Most orders are shipped within 5 business days from the date the order is received. Large orders can take 7 to 10 business days. Rush deliveries are available within the local delivery areas only.
Local deliveries consist of the St. Louis Metropolitan areas and the St. Charles Counties. Deliveries are made Monday through Friday between 9 a.m. to 6 p.m.
Delivery charges start at $7.00. Rush deliveries (same day service) are $15.00 within the local delivery area only.
Deliveries outside the local delivery areas:
Pricing for deliveries outside of the local areas will be shipped via FedEx. For next day delivery, orders need to be placed before 12:00 p.m. the day before. Depending on the city destination, deliveries may incur an additional charge.
Business deliveries are made Monday through Friday between the hours of 9 am and 4 pm. Delivery fees are the same as the local delivery fees.